Contact Us

Contact Us

We’re here to help.

If you have questions about your Clarésse order, our Daily Face Towels, shipping, returns, or anything else, our support team will be happy to assist you.

Customer Support

Email: support@claresse.co

We aim to respond to all inquiries within 1–2 business days.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number, if applicable
• A brief description of your question or issue
• Photos if your order arrived damaged, incomplete, or incorrect

Business Hours

Monday – Friday
9:00 AM – 5:00 PM

Messages received on weekends or public holidays may take a little longer to receive a response.

Frequently Asked Questions

You may also find answers to common questions about orders, shipping, returns, and our 30-Day Satisfaction Guarantee in our:

Refund Policy
Shipping Policy
Terms of Service
Privacy Policy

Thank You

Thank you for choosing Clarésse.

We created Clarésse to make one small part of your daily skincare routine feel fresher, simpler, and more intentional. If you need anything along the way, we’re here to help.